FAQ

Moving questions, answered.

Everything you want to know about booking, moving day, pricing and where we move. Still curious? Call us at (774) 701-6111.

Booking & Estimates

How do I get a quote?

Use our online quote form, call (774) 701-6111, or email info@movemingo.com. We'll ask about your home size, addresses, date and any special items, then send a written estimate.

Do you offer in-home or video estimates?

Yes. Most moves can be estimated through a quick video call. For larger homes we're happy to visit in person.

How far ahead should I book?

4–6 weeks for summer and month-end dates; 1–3 weeks is often fine in the off-season. Call anyway if you're in a hurry—we'll check.

Is a deposit required?

[Add your deposit and cancellation policy here.]

Moving Day

What time will the crew arrive?

We'll confirm an arrival window the day before your move and your crew lead will call when they're on the way.

Do I need to be home during the move?

You or someone you trust should be there at the start for a walkthrough and at the end to confirm placement and sign off.

Will you disassemble and reassemble furniture?

Yes. Standard disassembly and reassembly of beds, tables and desks is part of our moving service.

Is there anything you can't move?

We can't transport hazardous materials such as propane, gasoline, paint, chemicals or ammunition. We'll send you a full list.

Pricing & Protection

How is my move priced?

Local moves are typically priced by crew size and time; longer moves may be priced by distance and weight or volume. Your estimate will explain exactly how.

Are there hidden fees?

No surprises. Stairs, long carries, packing and specialty items are discussed and included in your estimate up front.

What protection do I have for my belongings?

Every move includes basic valuation coverage as required by law. Ask us about additional protection options. [Add your valuation details here.]

Service Area

What areas do you serve?

All of Massachusetts—Metrowest, Greater Boston, Worcester County, the North Shore and Merrimack Valley, the South Shore and Cape Cod, and Western Mass.

Do you do long-distance moves within Massachusetts?

Yes. Whether you're moving across town or from Boston to the Berkshires, we handle local and long-distance moves anywhere in the state.

Still have questions?

Our team is happy to help—call, email or request a quote.